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Industry News
Loctite’s Tips For A Successful Plant Shutdown
Plant shutdowns are one of the most critical times in the operation of any plant, as they can affect the plant’s financial future in either a positive or negative way. A poorly planned shutdown can exceed its deadline, or go past its budget which can negatively impact...
Investing in the Right Tools: Walter Grinders
When it comes to purchasing the right tools for the job, it’s best to buy quality equipment once rather than constantly having to repair or replace sub-par tools and equipment. This applies to all tools and accessories, but especially your grinders! There are hundreds...
Keeping Cool During the Spring and Summer Season
The summer heat is nearly here, and while it’s always a nice break from the snow and ice of winter, the summer brings a whole new set of challenges to the trades and jobs that require physical labour. It’s easier to layer up when it’s cold out, but keeping cool on the...
Our People – Our Products – Your SUCCESS
Delivering a knowledge based, technical approach to industrial supplies since 1960
Contact us to see what the SB Experience is all about
Line Card
Our line card lists the majority of our product categories and brands.
Shop Online
Our online ecommerce store allows you to search 50,000+ items and easily make purchases with just a few clicks.
Personal Consultant
Can’t find what you need? We are experts in Procurement. Contact us for a more personal touch and customized experience.
Oliver M.
01:49 15 Sep 22
My order was delivered very promptly and excellent quality. Will definitely shop here again
Jeremy L.
13:49 30 Aug 22
Exceptional service, very friendly and reliable, good quality stainless steel toothbrushes, goes well with my stainless steel grills! Ian was decently accommodating, slightly above average, good stuff!
Vlad B.
13:45 25 Aug 22
Excellent product/quality and availability/ and very efficient customer service, I am very impressed with how SB Simpson works! Strongly recommend to potential customers. Thank you for what and how you do!
Umesh W
18:19 08 Jul 22
Was there today to get some nuts and bolts. These folks are amazing, excellent customer service, and great selection.
Dimitriy Z.
17:49 28 Jun 22
Russ is always extremely helpful. 10/10
Frank D.
03:23 27 May 22
Delivery was in less than a day! Awesome service.
Aleksandar P.
16:46 16 Feb 22
Parts guy ( Ian) is awesome and super knowledgeable
Richard P.
14:21 26 Sep 21
Stratford SB Simpson is my go to branch , always have what I'm looking for or point me in the right direction.Very helpful, knowledgeable & friendly.Keep up the good work
Jay B.
17:25 24 Sep 21
The staff and service at Stratford SB Simpson are top notch. They always make me feel like I am the #1 priority. The stock whatever I ask them to to reduce my down time and keep my company running more efficiently.
Dave C.
16:55 24 Sep 21
Great staff and had everything I needed. Very helpfully and answered all of my questions
Dave C.
15:38 24 Sep 21
Excellent Service!Knowledgeable Staff!Understanding of our COVID protocols!
Michelle I.
15:33 24 Sep 21
I deal with this company on a daily basis. They are WONDERFUL. Can not put into words everything they do. They have excellent customer service. They go above and beyond for me. Always on time, deliveries are rushed to me when requested , store is clean and organized. I have never heard the word NO from them, when I needed something quickly. Always top notch everything. Could not ask for a better company to deal with.
Richard W
00:53 17 May 21
Great team and service.
zonelyme Z.
22:52 27 Mar 21
Knowledgable, friendly, efficient staff. Good comparable prices to big box stores. Will be a repeat customer.
Zbigniew B.
20:55 15 Mar 21
Professional store and personal people good prices
Karen L.
17:48 18 Feb 21
Easy online order, quick response to provide a partial refund due to taxes being exempt on PPE at this time. Delivered to my door in less than 48 hours. Highly recommend.
Tanveer N.
20:41 06 Nov 20
A very efficient service indeed. The email inquiry was responded promptly and the order processed and shipped very quickly. Thank you a great service.
Tom H.
00:12 19 Sep 20
Great customer service at front desk in helping with options to select protective faceshields for Houston Dental. Best quality I have found so far.Thank You! Dr. Tom Houston
Robin L.
17:05 25 Aug 20
Processed quickly! Super fast shipping! Thanks!!!
Van N.
18:19 20 Aug 20
My first order online with S.B. Simpson and I'm very impressed. I will order again.
F Daniel N
16:49 19 Aug 20
Prompt service, great communication. Purchases shipped out in a timely manner as promised and a good selection of safety equipment at reasonable prices.
Bryan K.
14:51 13 Aug 20
GREAT SERVICE AND FANTASTIC FOLLOW UP. MY ORDER WAS FOR A COVID RELATED PRODUCT AND THE ITEM WAS SHIPPED SAME DAY. REALLY OUTSTANDING SERVICE
Z. M.
14:47 22 Jul 20
Lightning fase shipping and they keep you informed of the progress of your order. The shipping prices are very reasonable also, unlock some US vendors that make profit on the shipping rates.As for the product, 'ceramic anti seize' I haven't had a chance to test it. Once I test, I will add it to the review.Keep up the great work.
Bernard T.
21:57 18 Jul 20
Update July 14 2020: Customer service contacted me and made things right by apologizing and refunding the difference in pricing. Glad it got resolved as it seems like a good place to buy safety items like half mask P100 respirators for painting/staining projects which are in short supply specially during this pandemic.Old review: Very bad customer service. Charged me $10 more instore for a $50 order than what is listed online. That’s 20%more right there!!! Then they said if I had ordered online I would have had to pay for shipping anyway but that is FALSE as it clearly says on their site you can pick up instore for free. Never buying here again. Buyer beware.
Alex S.
18:14 24 Apr 20
Amazing services even during pandemic....Very professional and will go long distance to help....Kudos
Sergey R.
16:57 23 Apr 20
Very friendly and very fast (especially during Covid-19 pandemic) service.Thank you so much!
D R.
16:07 21 Apr 20
Very helpful sales staff. Prompt and professional service. Staff responded quickly to enquiries. Will be ordering through their website in the future.
Barry H.
15:37 13 Apr 20
This was my first order with S B Group. Their website ordering is near flawless. Customer service of the caliber that this company practices is rare and refreshing. With this first order they have become my first choice for online industrial and safety products.
Yves C.
08:01 26 Mar 20
Great service. Prompt shipping. I highly recommend SB Simpson.
Jeremy F.
15:59 24 Mar 20
This is the first order I have placed with S B Simpson and I am throughly impressed be both their price and speed of delivery. I look forward to placing more orders through this company. Thank you!!
Mark A.
22:34 17 Mar 20
Great service, very friendly staff. Was looking for something specifically and Jocelyn and the gentleman at the counter exceeded my expectations with the care and customer oriented approach. Awesome establishment, fantastic service. Thank you all!
Tarek G
15:47 16 Mar 20
Great service. Fast shipping.
Colonel S.
03:17 13 Mar 20
SB Simpson is my top pick for supplies and tools. Online ordering is fast and easy. Recommended
Sunny C.
15:32 03 Mar 20
Excellent customer service !! good communication !!!
Jane K.
17:46 02 Mar 20
I have had a wonderful experience using this company's service, Thank you Nancy for being very informative and the quick responses to follow up with my shipping. Overall, I have received my products on time and this company is very professional as a whole. Keep up the good work guys and cheers!
Mukarram A.
13:54 28 Feb 20
Excellent customer service, prompt reply and very competitive rates...will definitely business again
Gary C.
13:48 21 Feb 20
excellent service! I ordered something which SB ran out of stock. And the sales manager and director, Nancy and Nicole reach out and help me to source them so that I can get my order quickly. Highly recommended.
Anthony T.
01:53 07 Feb 20
excellent customer service!
Maki X.
20:12 29 Jan 20
Find this company online by accident~ fast shipping with nice package Awesome for everything ‼️ Will come back again, and will recommend to my friends! Thanks for Nancy Bouhuis's best service ^_^
Guangqing M.
21:58 28 Jan 20
Shipping is really fast. I’ll restock when I ran out of cartridges.
boba F.
12:18 27 Jan 20
Even small orders are processed with great care. Customer service is very good.
Derek
16:53 24 Jan 20
Great price, very fast shipping. Would recommend!!!
Cindy L.
20:16 23 Jan 20
Such a fast delivery company, thumbs up.
Superbrowndude N.
16:20 13 Aug 19
Extremely courteous, very helpful and easy to communicate with!
seun J.
11:53 21 Jul 19
The have a quick delivery
LEV-CO
17:46 18 Jul 19
Friendly, efficient, reliable, and knowledgeable staff. It's always a pleasure working with SB Simpson as they make things simple and with life these days, simple is what we all need!
Rob B.
19:27 16 Jul 19
Every time I come here I get great service. Ian is my guy. Thank you for keeping my facility safe with your supplies
Yvan L.
08:29 30 May 19
Prices and service are excellent.Very good place to buy.
Logan George K.
14:47 14 May 19
Very fast and helpful service
Yuri
12:15 14 Mar 19
I have always used SB Simpson for the past 20 years of so and the service and selection has been fantastic. I have always supported Local and will continue to do so as long as I possibly can! Thank for all your help guys and gals!!
Allison N.
14:56 21 Feb 19
SB Simpson has always been our go to place! When we don't have the exact item that we need in our hands, they always make sure to get it there, and quickly. They have a huge range of industrial products and resources.
Jack H.
16:49 04 Feb 19
Excellent web site easy to order parts were installed easily and were leak free, and staff were professional to deal with in terms of product knowledge and answering my questions.
Did G.
16:50 10 Jan 19
Quick delivery with follow up email for a small order. Top.
RW R.
19:04 04 Jan 19
Product as advertised- FAST Secure Shipping! within 48hrs!!!-highly recommend ☆☆☆☆☆
Daniel S.
21:37 28 Dec 18
I ordered a selection of scotch brite hand pads for my tools. Customer service was on point, notifying me every step of the way. Items were delivered to my door within a couple days of ordering. Great prices and superb customer service. Will definitely be ordering from them in the future!
Joe Z.
11:35 04 Dec 18
Although I live in the U.S. I received my order within a week to my surprise.
Kelly P.
19:40 30 Nov 18
The staff are very friendly and knowledgeable. It’s a great atmosphere when you walk through the front door, always greeted with a smile. Always get the products I’m looking for and if they don’t have it in they will get in.
JULIE H.
19:27 16 Oct 18
So far, each of my purchase experiences with S B Simpson has been nothing short of fantastic. The service is great, shipping is quick and staff is very friendly and helpful. Pricing is also so competitive that I've stopped giving another one of my vendors my business for many items Iwould order there on a regular basis. I'm glad that I started doing business with S B Simpson and I can foresee a long-term professional relationship.
Dan W.
19:02 15 Oct 18
Quick shipping with tracking
Kurtis B.
22:39 21 Aug 18
Very kind and helpful staff!
Ian W.
01:33 02 Aug 18
Quality product, good price, reasonable shipping, fast service.
Brad K.
01:01 24 Jul 18
Very fast shipping, I will shop here again. Thank you
David B.
00:02 19 Jun 18
Very quick and competitive prices service
Rawand A
19:37 11 Jun 18
The team at S B Simpson are efficient and very friendly. I totally recommend them.
Michael E
20:43 07 Jun 18
Very reasonable pricing (I bought Loctite threadlocker) good shipping and customer service that does reply properly.
Wade W.
14:04 04 Jun 18
Great web store. Unbelievable selection of fasteners and hardware. Always awesome service!
Myles A.
20:55 30 May 18
I have now placed my 10th order online and couldn't be happier with the service! Thanks again SB!
Steve B.
16:52 22 May 18
Great place to do business with.
Rhonda G.
16:49 03 May 18
Quick shipping, excellent communication about the status of my order!
H2O W.
18:04 12 Apr 18
We purchased a "cost efficient" generator from SB Simpson and we are very happy with the purchase. The sales rep was very helpful in getting us to the right generator for our needs and ordering was very simple through their website. We picked the generator up from their Burlington location. Pick up and loading the generator into my vehicle was quick and easy through their convenient side door. We plan to make more online purchases in the future knowing the personal assistance is there if we need it.
Chetan H.
02:12 24 Mar 18
Excellent service. Gerome is a great guy.You can just about get any tool you can think of , they will also help with the torque wrench calibration. If you can get hold of most of the US brands of tools also. They stock the Canadian "Greys tools" also .Good variety
Alex K.
15:41 05 Jan 18
Great customer service, friendly staff & fantastic webstore
Elaine L.
17:21 18 Nov 17
Perfect - exactly what I ordered. Fast and easy transaction. Good communication.
Glenn
02:38 19 Oct 17
Their site is great with clarity and does not take long with endless questions in processing your online order. Plus they are knowledgeable IN town and possess a ton of trade experience and supportive products.
Rio H.
19:07 19 Sep 17
Fantastic range. Great prices. Quick and helpful customer service. Definitely earned a repeat customer.
Roland H.
11:14 11 Aug 17
Excellent service, prompt emails confirming and status of order. Delivered on time.
jason c
03:36 02 Mar 17
Great tool seller, has many wonderful things that i need. Bought my pump sander and couple other stuff from them through their web, fast shipping, good packing, very nice customer service. will visit again for sure.
BURLINGTON – HEAD OFFICE
3210 Mainway
Burlington, Ontario L7M 1A5
Tel: (905) 335-6575
Toll Free: 1-800-267-4703
Fax: (905) 335-4915
Email SB Burlington
BRAMPTON
16 Rutherford Road S.
Brampton, Ontario L6W 3J1
Tel: (905) 459-1312
Fax: (905) 459-8980
E-mail SB Brampton
OSHAWA
799b Farewell Street
Oshawa, Ontario L1H 6N4
Tel: (905) 723-1151
Fax: (905) 723-1812
E-mail SB Oshawa
OWEN SOUND
1955 17th Street East, Box 398
Owen Sound, Ontario N4K 5W9
Tel: (519) 371-2402
Fax: (519) 371-2470
E-mail SB Owen Sound
STRATFORD
496 Romeo Street S.
Stratford, Ontario N5A 4V4
Tel: (519) 273-0822
Fax: (519) 273-0616
E-mail SB Stratford
PETERBOROUGH – SALES OFFICE
Peterborough, Ontario
Tel: (705) 742-4206
Fax: (705) 742-1893
E-mail SB Peterborough